We are a warranty service station for many major brands such as…Jandy, Pentair, Autopilot. Also many sub brands such as Baracuda, Polaris, iAqualink, Zodiac, Sta-Rite, ChlorSync, . The manufacture warranty and guidelines will need to be followed. Before we can set up the service call to go out there will require (POP) Proof Of Purchase and (POI) Proof Of Installation. This is your responsibility to provide this information as we must submit it to the manufacture in order to be compensated. It must be a manufactures defect to be a valid claim. Failure due to installation errors and maintenance issues are not valid warranty issues. Warranty does not cover wear and tear items.